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The Hustle

The touring Museum of Failure has landed in Brooklyn. Its collection of questionable products includes Google Glass, a Colgate lasagna, several terrible Oreo flavors, and Bic’s “for her” pens.

In today’s email:

  • Flying colors: A new paint could transform air travel — and everything else.
  • What old sitcoms reveal about America’s housing costs.
  • Diminishing returns: Amazon looks to limit sent-back items.
  • Around the Web: LinkedIn hacks, “20 Questions” vs. AI, a very expensive ticket, and more cool internet finds.

🎧 On the go? Listen to today’s podcast to hear Mark and Rob break down Amazon’s new return label, Pepsi’s new logo, the latest update at Twitter, and more.

The big idea
paint

Earth’s deepest problems are being confronted on the surface

Watching paint gets a bad rap, but everything about this new paint is cool — in more ways than one.

A team at University of Central Florida has developed a potentially game-changing coating based on “structural” color, per Wired.

  • That is, the use of light diffraction — think peacock feathers and butterfly wings — rather than pigments, the current standard in paint.

The result: a durable, ultralight, non-heat-trapping colorant bringing huge climate-friendly possibilities.

If production can scale, usage may go sky-high

We’re in early days — the plasmonic paint is still expensive to produce and restricted to academia for now — but the applications are tantalizing if it reaches mass production.

The UCF team’s research lead, Debashis Chanda, identified airlines as an ideal partner. Currently, Boeing 747s require ~500 kg of paint; Chanda estimates ~1.3 kg of the new aluminum-based substance could get the job done, producing a fuel-saving ~1k-lb weight reduction.

By reflecting rather than absorbing infrared radiation, structural paint could also keep buildings and cars cooler: Experiments show surface temps ~20-30 degrees Fahrenheit lower compared to traditional pigment-based paints.

  • That kind of temperature differential could reduce reliance on energy-consuming HVAC systems and slash increasing utility costs.

There’s no one magic answer to living cooler

Material innovations like structural paint are just one piece of a much larger puzzle. Efforts to weather increasing temperatures include:

  • China turning Zhuhai into a “sponge city,” converting roads into cooler, permeable surfaces that can absorb and store water
  • Los Angeles experimenting with cool roofs, pavement coating, and more shade trees on its streets
  • Startup BioShade fighting urban heat islands with vertical hydroponic shade structures

One last thing: If UCF needs to test body paint soon, our summers are wide open.

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TRENDING
eyeball wearing a hat

Chips Ahoy!, marking 60 years of cookie goodness, is hosting a sweepstakes with a boatload of prizes. The grand prize is an actual boatload: a trip aboard its cookie-branded party yacht. Shattering the illusion, the cruise will take place on water, not a sea of milk.

SNIPPETS

Meta-reverse: Disney reportedly cut its ~50-person, next-generation storytelling and consumer-experiences unit, responsible for building out the company’s metaverse strategy.

What’s your two cents? The WSJ found 43% of Americans now consider “money” a very important value, up from 31% in 1998. “Patriotism” declined from 70% to 38%; “having children” from 59% to 30%; and “religion” from 62% to 39%.

Alibaba’s six pack: The ~$250B Chinese tech giant is splitting into six business units in a move “designed to unlock shareholder value and foster market competitiveness.”

Ridesharing into the sunset: Lyft’s co-founders, CEO Logan Green and president John Zimmer, are stepping down. They’ll remain on the company’s board (alongside, we assume, a bunch of people who want to know if you need to charge your phone).

Drink it in: Take a look at Pepsi’s new rebrand, its first since 2008. Embracing black, the color of its Zero Sugar line, PepsiCo hopes revenue projections will do the same — its 8.7% YoY net increase last year was largely attributed to price increases.

Uhh: Starting April 15, only paid Twitter subscribers will appear in the “For You” tab. So… not people you follow or things that interest you? Twitter users probably won’t have any feelings about that.

Meanwhile, Platformer found that ~35 Twitter users — including LeBron James, MrBeast, Ben Shapiro, not us, President Joe Biden, and Marc Andreessen — are already getting a visibility boost.

Too much TikTok: Norwegian defense company Nammo said it can’t make ammo for Ukraine because a nearby TikTok data center is eating up the electricity. Nammo blamed “cat videos,” which really undercuts the many great dog videos that are also on the platform.

Mmm: Australian cultivated meat company Vow claims it brought back the woolly mammoth as a meatball. Experts say it’s probably not safe to eat extinct proteins.

C-suite secrets: Ever wonder how top-performing executives manage to get so much done in a day? Their executive assistants spilled on how they stay organized, productive, and ahead of the curve.

Carrie Bradshaw's declining purchasing power
Singdhi Sokpo

What old sitcoms reveal about America’s rising cost of housing

As millions of Americans stream “Sex and the City” and other old sitcoms, warm nostalgia has been accompanied by a cold dose of skepticism about the characters’ apartments and houses.

Were they paying far beyond their means, or are we judging with a 2020s perspective?

As it turns out, Carrie Bradshaw’s life on “Sex and the City” wasn’t quite as unrealistic as you might think.

Sure, there’s no way she could have afforded routine purchases of Manolo Blahnik shoes and designer dresses on her estimated ~$60k-$70k salary as a freelance New York City magazine columnist.

But her ability to afford her apartment, a West Village alcove studio, wasn’t so far-fetched in the late ‘90s.

For our latest feature, we analyzed the salaries and living situations of several famous sitcom characters over the past few decades as a lens on today’s housing market.

What we found is that not every sitcom was a fantasy. But with many young people priced out of cities, and average families unable to buy homes, it just feels that way today.

Read the full story. →
Free Resource

Leadership lessons from Dharmesh Shah

Around here, we call him Papa Bear. We sing it loud and proud.

You can’t do that. But you can peek at this How To Be a Leader ebook to see why he’s a legendary chief, and how he built a culture rooted in connection and trust.

A collection of articles by Dharmesh:

  • What we wish for beyond the paycheck
  • Nine qualities of truly confident people
  • Doubtliers: Dangers of chasing an anomaly
  • The true meaning of “lead by example”

Compiled by the HubSpot Marketing team.

Lessons for leaders (ebook) →
Buyer Be Aware
Amazon listing and review

Amazon labels its ‘frequently returned’ items

We’ve probably all made an online purchase only to receive something unexpected — like these people who accidentally bought doll-sized furniture off Amazon.

Luckily, Amazon makes most returns free and relatively easy for new, unused items within 30 days of delivery. Except they’re annoying for:

  • Customers who really don’t need an extra errand
  • Sellers, who must pay a fee for items that can’t be resold
  • Amazon, which has to process — and pay for — all those returns

It’s also not great for a low carbon footprint, considering the extra transit involved, plus whatever ends up in the landfill.

Buyer beware

To curb returns, Amazon recently added warning labels on “frequently returned” items, suggesting customers read product details and reviews first, per The Information. For example:

  • This ~$31 wrap dress has 50%+ positive reviews, but others mention poor-quality fabric and stitching and a slit too high for anyone who isn’t Angelina Jolie at the 2012 Oscars.

Reading measurements carefully when you can’t try something on is probably a good idea; a 2021 Statista survey found that apparel is by far the most returned retail category.

Another problem?

Amazon is flooded with bogus reviews, enough that Amazon sued the admins of 10k+ Facebook groups for allegedly soliciting them, and filed a claim against several fake review companies in February.

By encouraging buyers to read reviews carefully, versus trusting the star rating, it could nip some returns in the bud — and encourage sellers to be more transparent.

BTW: The Hustle’s own Zachary Crockett once spent two weird weeks investigating the fake review economy.

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AROUND THE WEB

☎️ On this day: In 1929, President Herbert Hoover had a phone installed in the Oval Office, becoming the first president to do so.

💻 Watch and learn: HubSpot’s marketing squad broke down the best LinkedIn hacks to grow your profile in 2023.

🧐 Cure boredom: Play “20 Questions” with AI.

🎟 That’s interesting: The story of a basketball ticket that sold at auction for $468k and the man who’d held on to it for 37+ years.

🐒 Aww: And now, one hug, please.

meme
work meme

Significantly harder than surviving in “The Last of Us.” (Link)

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