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The big idea | |||||
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Employers are spying on workers… to their own detriment |
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As remote work rose amid the pandemic, many employers began trying to monitor workers in their homes. A new report indicates that — unsurprisingly — this does not improve morale. The Joint Research Centre (JRC), the European Commission’s science and knowledge service, recently released its “Electronic Monitoring and Surveillance in the Workplace” report, which examined 398 articles about workplace surveillance. It found that in 2020:
At-home monitoring techniques vary…… but typically involve tools that track employees’ keystrokes, communication, social media accounts, desktops, or — gulp — even webcams. Sneek, a service that snaps webcam photos of employees every 5 minutes, saw its signups boom tenfold and reached 10k+ users amid the pandemic. (Sneek says it’s not for spying, but building office culture.) Moving into serious yikes territory, employees at a UK call center were told they’d be monitored by webcams and AI that would report infractions like eating or being absent from their desks. To avoid being reported, employees could click a “break” button and explain where they were going (e.g., to the bathroom, to get water). And how do workers feel about this?They don’t like it (duh). Per the report, task-based monitoring — how much work is done and how well — is seen as the least intrusive type of monitoring. But monitoring the process employees use to complete those tasks strips them of autonomy and can cause “negative psycho-social outcomes,” like stress or waning commitment. It can also lead to resistance. Vice recently reported on the rise of “mouse movers” to bypass software that detects mouse movement. And ultimately, employees may just quit. Hey, nobody likes a micromanager. For more: Check out ZDNet’s interview with Kirstie Ball, the report’s author. |
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SNIPPETS |
Pricey pants: Adobe reported a 17.3% YoY rise in online apparel prices, compared to a 3.5% rise for all goods. #ecommerce-retail Four-legged friends: Swiss-Mile, a robotics company in Switzerland, developed a robot that can stand on 2 legs, walk on 4 legs, and drive like a car. #emerging-tech High-level hack: The Twitter account of India’s prime minister, Narendra Modi, was hacked briefly on Sunday, and tweeted that the country would accept bitcoin as legal tender. #privacy Costly mistake: A collector accidentally sold a Bored Ape Yacht Club NFT for $3k (.75 ETH) instead of $300k (75 ETH), and blamed the mistake on a “fat finger error.” #fintech-crypto Smartphone startup: Oppo announced its new foldable phone, the Find N, will debut tomorrow, December 15th. #big-tech MFM: Sam and Shaan explain how YouTuber Meet Kevin made $52m by the age of 29. #mfm Twitter Thread: Trung Phan shares 10 examples of cross-industry innovations (AKA 1 industry borrowing from another). #hustle-picks |
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Visual: Singdhi Sokpo |
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The hottest new buzzword is… |
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“Journey.” S&P 500 execs used the word 3,091 times on conference calls this year, up 70% from 2020. Some instances include:
Because, for analysts, life’s not about quarterly earnings. It’s about their journey with companies along the way (awww). |
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Product Placement Problem | |||||
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Can Peloton sue HBO for the portrayal of its bike? |
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Do you plan on watching HBO’s “Sex and the City” reboot (titled “And Just Like That”)? If so, mini-spoiler alert: the show’s first episode shows something bad happening to one of the characters after riding a Peloton. $PTON stock fell 10%+ in the first two days after the HBO premiere. Peloton agreed for one of its instructors…… to be on the show, but was (obviously) unaware of the plot point, per CNBC. Can Peloton sue HBO? To answer that, The New York Times notes there are 2 types of product agreements:
Peloton hasn’t indicated its arrangement. However, under the trademark agreement, a principle called “nominative fair use” says that a product can be used as long as it’s done so in a way “consistent with the original trademark.” A legal expert tells the NYT that HBO’s portrayal of the Peloton misrepresents the brand and “tarnished” its “good will to customers.” Peloton is declining legal action at the momentAnd a doctor on its health and wealth advisory council suggests the health of the show’s character would benefit — rather than be harmed — by use of the bike. Peloton also hit back over the weekend with an ad featuring the actor who plays the character that had the “bad thing” happen. Ryan Reynolds narrates the video, which — spoiler alert — means it’s hilarious. And the stunt may have worked: Peloton’s stock rebounded 7%+ on Monday. Further reading: We covered the economics of product placements previously, here. |
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AROUND THE WEB |
👸 On this day: In 1542, Mary, Queen of Scots, became the queen of Scotland following the death of her father, King James V. She was only 6 days old. 😴 That’s interesting: Artist Salvador Dali used to intentionally interrupt his sleep to boost creativity. Researchers now say his tactic might actually work. 📚 Useful: This site lists the most recommended books on Reddit, both generally and broken down by subreddit. ☕️ Art: Italian artist Giulia Bernardelli creates detailed artworks from spilled coffee, like this one of Vienna. 🤝 How to: Recent devastating tornadoes in Kentucky have cost many families their homes and belongings. USA Today has a list of nonprofits accepting donations to help victims. 🐿 Wait, what: It turns out if you build an elaborate maze for squirrels, they will eventually learn how to crush it. |
Pic of the day |
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That’s one way to beat the employee monitoring software… (Source: Imgur) |
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