The Hustle

Five flavors of common Airbnb scams

Travelers’ most frequent complaints fall into a few categories.

February 3, 2020

Phantom “plumbing issues,” phantom damages, phantom hosts — travelers can fall into all sorts of sketchy situations on Airbnb. Last fall, Vice exposed the seedy side of the short-term rental platform. 

Sometimes, the getaway doesn’t feel like a vacation

They asked readers to send in their worst tales of Airbnb stays gone awry. Hundreds of people responded. Their complaints fall into a few big categories:

They’re trying to stop the swindlers

After the investigation was published, the company made a pledge to verify all listings on its platform by the end of this year.

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