USPS has been called many things, but “disruptor” is not one of them.
A new offering called USPS Connect pits the agency against other fast-delivery players, and could be a game changer for ecommerce upstarts.
So what is it?
USPS Connect gives businesses of all sizes fast delivery options using the Postal Service network, previously only available to high-volume shippers, per Modern Shipper.
Specifically, Connect includes 4 services:
- Local, offers same-day delivery in select locations, and next-day delivery in all locations
- Regional, offers next-day regional delivery across most locations
- National, offers a range of options from 1st-class to ground shipping
- Returns, allows businesses to offer customers free returns via en route pickup
The offering also gives all customers access to the USPS Click-N-Ship platform, where they can buy postage and print labels online.
USPS ran a trial of Connect in Texas in 2021 and has already started rolling it out nationwide.
Will it be successful?
On one hand, USPS already has a sophisticated delivery network, with drivers visiting customers’ homes on a daily basis.
On the other, fast delivery isn’t exactly an untapped market — key players include FedEx, UPS, and, oh yeah, a little startup called Amazon.
It’s been said that “slow and steady wins the race,” and in the context of fast delivery, USPS is likely hoping that’s the case.
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