Brief - The Hustle

AI transcription service gets $14m boost

Written by Trung T. Phan | May 26, 2021 7:53:16 AM

Pencils down, class. A virtual transcription assistant is here to make physical note taking obsolete.

Fireflies has raised $14m, per VentureBeat, which it will use to expand services and hire more people.

The startup uses AI to record video meetings…

… and automatically transcribe the audio with 90% accuracy, the company says. It can also transcribe prerecorded audio.

On top of making Zoom meetings more accessible to employees who are deaf or hard of hearing, other handy features include:

  • A transcript search function
  • Comments and reactions
  • Integration with other platforms, like Slack, Dropbox, Zapier, and CRMs

Fireflies is free until users hit 3k minutes

Then teams can pay for monthly ($10-$19) or custom plans with more space and perks.

CEO Krish Ramineni told VentureBeat the tech was used by 200k+ organizations last year, during which revenue also jumped 3x.

That makes sense because digital meetings were necessary during the pandemic…

… and they’re likely to stick around:

  • A study that surveyed 22k+ working-age Americans estimated 23% of workdays will stay remote, 4x more than before the pandemic.
  • Another found that ~81% of respondents want to stay home all or some days.
  • In March, Zoom still expected a 41%+ revenue jump this year, even as pandemic restrictions relaxed.

Bonus: Letting AI take your notes may reduce Zoom fatigue.