online-shopping

Black Friday boomed online

For a shopping holiday known for overnight campouts and irrational customer behavior, in-person retail was kinda mild.

Juliet Bennett Rylah • November 28, 2022

Homeowners are all-in on home improvement

Home Depot and Lowe’s are surviving the housing slump thanks to a home-remodeling boom.

Rob Litterst • November 18, 2022

Everyone loves Cheez-It

How a 101-year-old cracker brand is a leading brand for Kellogg.

Juliet Bennett Rylah • November 16, 2022

Hangover-free beer is in

As customers embrace wellness and moderation, new NA brands are on the rise.

Juliet Bennett Rylah • November 10, 2022

Salty and sweet = Big bucks

Hershey found success by doubling down on domestic sales and adding salty to its sweet.

Juliet Bennett Rylah • October 28, 2022

Can you have Tupperware without parties?

Tupperware, once only sold via direct sales “parties,” is coming to Target.

Juliet Bennett Rylah • October 6, 2022

The ‘pink tax,’ explained

Legislators take aim at price discrepancies between men’s and women’s products.

Juliet Bennett Rylah • October 5, 2022

We’re still figuring out self-checkout

You know it’s not perfect if they’re making comedy sketches about it.

Jacob Cohen • September 23, 2022

Interchange fees, explained

Congress is taking aim at interchange fees, which merchants must pay anytime a customer swipes their card.

Juliet Bennett Rylah • September 22, 2022

The next era of CVS is all about services

The pharmacy giant wants to be your doctor’s office.

Rob Litterst • September 8, 2022

Can celebrity burgers save a mall?

People waited hours for MrBeast’s burgers and fries at a New Jersey megamall.

Juliet Bennett Rylah • September 7, 2022

We visited a surprisingly detailed virtual Kmart

Of all the things you can build in VR, people are flocking to a digital Kmart.

Juliet Bennett Rylah • August 2, 2022

Inflation’s impact on back-to-school shopping

Parents are worried about inflation impacting their back-to-school bills.

Juliet Bennett Rylah • July 22, 2022

Claire’s is back, and Gen Z is loving it

The ‘90s tween haven is moving beyond the mall.

Rob Litterst • July 20, 2022

Digits: Bill Gates, Prime Day, and more

Plus: Comic book jazz and Chromebook blues.

Jacob Cohen • July 18, 2022

The ever-reliable $1.50 Costco hot dog combo

Costco has never — and likely will never — raise the price of its $1.50 hot dog combo.

Juliet Bennett Rylah • July 15, 2022

Bed Bath & Beyond… bad

A roundup of what’s happening with the retail giant.

Jacob Cohen • June 30, 2022

What happens to swag from failed companies?

Where does swag go when the company dies?

Juliet Bennett Rylah • June 22, 2022

WTF is UPS doing in the metaverse?

Even UPS says it’s not sure what it’s doing there.

Jacob Cohen • May 24, 2022

Digits: TikTok meetings, babies, and more

Plus: Lobbying spend is poppin’ and teen unemployment is droppin’.

Jacob Cohen • May 9, 2022

The flower business is wilting

Problems on both the supply and demand side are plaguing florists everywhere.

Rob Litterst • May 4, 2022

Meta’s IRL store for the not-IRL metaverse

Meta’s 1st brick-and-mortar show will let customers dip a toe in the metaverse through hands-on experiences.

Juliet Bennett Rylah • April 27, 2022

Buy now, panic later

BNPL is a friendly jingle, and younger generations have taken the bait.

Jacob Cohen • March 15, 2022

Digits: Bookstores, dungeons, and Italian jewels

Plus: Bookstore sales and Francis Ford Coppola’s new movie.

Jacob Cohen • February 21, 2022

Retailers are flocking to NFTs. Why?

Different retailers are pursuing different strategies, but all of them are rooted in self-preservation.

Rob Litterst • January 21, 2022

By the numbers: Home depot, productivity tracking, mountain treasure, and more

Plus: The warehouse equation, and billionaires are… rich.

Jacob Cohen • December 13, 2021

Why the Black Friday numbers were a little bit gray

While there was 1.4% dip in Cyber Monday sales, don’t be fooled -- sales this season are through the roof.

Jacob Cohen • December 3, 2021

Retailers are telling customers to keep items instead of returning them. Here’s why

Big retailers are letting customers keep items they want to return to avoid paying for shipping.

Rob Litterst • December 2, 2021

Macy’s solution for the retail apocalypse? Selling ads.

Macy’s new advertising network is pulling in tens of millions of dollars, and could be the company’s next big revenue stream.

Rob Litterst • December 1, 2021

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