Does the pandemic spell doom for the shop within a shop?

The pandemic could send Sephora and JCPenney to a messy makeup breakup.

Nick DeSantis • May 7, 2020

A new puzzle for pandemic-era ecommerce: Dealing with returns

Retailers may see a sudden influx of sad, lonely cardboard boxes.

Nick DeSantis • May 6, 2020

Plexiglass could shine in a reopening economy

You’re going to start seeing it everywhere.

Nick DeSantis • May 4, 2020

A new Shopify app is here to connect you with local small businesses

The new Shop app might also be a shrewd way for Shopify to expand its base of 1m+ merchants.

Nick DeSantis • April 29, 2020

The nostalgia economy is keeping high school prom alive

If you miss out on your virtual prom, at least there’s… drive-thru graduation.

Michael Waters • April 28, 2020

Sotheby’s is losing millions because online auctions just aren’t that exciting

There’s less adrenaline when you bid online. That may be why big auction houses are taking a big hit.

Michael Waters • April 28, 2020

Indie shops are stealing a sliver of Amazon’s bookselling revenue

A new marketplace called bookshop.org is giving small sellers a financial lifeline.

Nick DeSantis • April 27, 2020

Retail is hurting, but resale looks haute these days

Investors are betting big on pre-owned luxury duds.

Caroline Dohack • April 22, 2020

We’re in the midst of a great Nintendo Switch shortage

Switches are flying off the shelves, but Mario’s pipeline has a supply problem.

Nick DeSantis • April 22, 2020

In the race to rescue retail, big merchants are arming their associates with an array of apps

Apps keep store employees on track to compete with online retailers.

Caroline Dohack • December 30, 2019

Will retail stores all become libraries for products in the new rental economy?

Retailers from Home Depot to Urban Outfitters are doubling down on rentals, but renting isn’t always a great deal.

Conor Grant • May 23, 2019

Right on Target: The big-box retail chain hit a bull’s-eye in Q2

Target had a monstrous Q2, signifying that their massive list of investments is paying off, as they try and gain ground on Walmart and Amazon.

Wes Schlagenhauf • August 23, 2018

How Amazon’s Whole Foods acquisition pushcarted the grocery e-commerce biz

A year after Amazon acquired Whole Foods, it is now becoming clear just how helpful that deal was to the entire online food retail business, mainly Amazon’s biggest competitors.

Wes Schlagenhauf • August 23, 2018

A $3.6B Indian jewelry chain tripled in size in 6 years — and lost it all in the last few months

PC Jeweller lost $2.8B in a few months -- and, according to them, they have no idea why it happened. What’s really going on here?

Lindsey Quinn • May 8, 2018

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