The supply chain is fine, but inflation is not

It’s still expensive to ship from Europe and store in the United States.

Mark Dent • February 28, 2023

USPS wants in on the fast-delivery wars. Can it compete?

With USPS Connect, the agency is betting it can be a game changer for small businesses.

Rob Litterst • March 24, 2022

Where are the electric mail trucks?

Bureaucracy and budgets are keeping USPS from upgrading to a fully EV fleet.

Rob Litterst • March 11, 2022

Amazon is proving there are pros and cons to being its own best customer

Amazon’s logistics unit has made the company indispensable this holiday season, but AWS outages could ruin the fun.

Rob Litterst • December 10, 2021

Retailers are telling customers to keep items instead of returning them. Here’s why

Big retailers are letting customers keep items they want to return to avoid paying for shipping.

Rob Litterst • December 2, 2021

Amazon’s about to beat the delivery giants at their own game

If you think you’re seeing more Amazon logos around your ’hood, it’s because you are.

Jacob Cohen • November 30, 2021

Chewy’s plan to keep up with hungry cats and dogs

Chewy is opening new automated fulfillment centers to keep up with demand amid labor shortages.

Juliet Bennett Rylah • September 16, 2021

Shippo raises $45m to be Amazon for small businesses

Shippo is trying to equip SMBs with the same logistical shipping prowess of Amazon Prime.

Jacob Cohen • February 25, 2021

Bowling balls, nipple clamps, rubber chickens: Essential or not, you can get ‘em on Amazon

Amazon will still sell you some really weird items, even though it says it’s prioritizing essential ones.

Nick DeSantis • April 9, 2020

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