Why Amazon stopped including purchase info in order confirmations

Subscribe for your daily dose of unconventional business news 🚀

Please provide a valid email address.

If you’re a regular Amazon shopper, you’ve probably gotten used to the ‘ping’ of an order confirmation hitting your inbox after you buy something.

Why Amazon stopped including purchase info in order confirmations

But in recent months, you may have noticed that these emails no longer include item details — just your order total and the date of purchase.

Why the sudden change?

According to Adrian Hon, the CEO of game developer Six to Start, Amazon may have removed the purchase details from these emails in an attempt to protect its data.

One industry observer posits that the move could be an effort to prevent third-party services from collecting data from user inboxes.

Amazon (which did not publicly announce this change) presumably wants to keep this valuable information to itself.

The arrival of augmented reality (AR) will make scraping ubiquitous 

This is what Hon calls “worldscraping.” Any perceived data point can be captured by AR glasses and quickly turned into a valuable database.

Here’s an example: MyFitnessPal was able to build a data moat from years of user-submitted food calorie information. Hon tells us that the same database could be put together “100x faster” in an AR world, decimating MyFitnessPal’s data advantage.

This obviously raises a ton of questions: Who owns the data? How can a company protect itself? It’s too soon to tell, but the answer won’t be as easy as modifying an email.

Topics:

Amazon

Related Articles

Get the 5-minute news brief keeping 2.5M+ innovators in the loop. Always free. 100% fresh. No bullsh*t.

Please provide a valid email address.

We're committed to your privacy. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our privacy policy.

This form is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.