When we think of companies benefiting from quarantine, Amazon and Zoom probably come to mind.
Whether or not you’re on a paleo diet, you should also throw Domino’s Pizza into this mix.
Case in point: Domino’s sales jumped 16% YoY in Q2 to $920m
That’s during a period when 15k+ sit-in restaurants have closed, according to the Wall Street Journal.
Further, 2 notable pizza competitors — California Pizza Kitchen and the parent company of Pizza Hut (NPC International) — have recently filed for bankruptcy.
The $16B pizza giant has particularly benefited from its focus on digital sales over the years. Per WSJ, a quick-service restaurant typically does 5-10% of sales online; Domino’s was at 65% last year and 75% today.
What’s its secret?
Domino’s made a handful of key moves that prepared it for this moment:
- It created its own point-of-sale system for all 6k US locations
- The chain made it possible to order through any channel: desktop, smartphone, Twitter, a Samsung TV, Amazon Echo, Slack, FB Messenger
- It introduced “zero-click ordering”: open the app and your favorite pizza is ordered within 10 seconds
- In the works? Autonomous delivery and e-bike delivery
Our favorite innovation: the cardboard pedestal for contactless delivery.
We reached out to Domino’s to see if the genius inventor of this product received a promotion (no response yet).